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Services

Oakwood has been providing customers with IT support, consultation and services for over 20 years. We specialise in tailored support solutions for small to medium clients.

Customers can either subscribe to a monthly agreement giving them access to technical support engineers when they need it, or work on an ad-hoc basis when support is required.

Operational IT support agreement
To help your business to manage its IT budget effectively Oakwood can provide support at a fixed monthly fee. Typically, giving support to customers without an IT Department, with pre-defined response times. Customers with a support agreement are safe in the knowledge that a skilled engineer will respond to their problems within a specified time.

IT support, computer support, server support, server repair, computer support, laptop support, IT support herts, IT support cambs, IT support hertfordshire, IT support cambridgeshire, IT support London,

Ad-Hoc Service and Repairs
Customers can call on Oakwood Engineers as-and-when needed for remote diagnostics, telephone or on-site support of their IT related issues.

Advice and Support
We can offer advice and consultation services on your computers and server hardware as well as your network cabling and remote office links / WAN (Wide Area Network), choice of Internet Service Providers (ISPs) and any other computer related technology.

Related resources

Support agreements with defined response times of ad-hoc support.
Dedicated account manager.
Telephone support with UK based engineers.
Remote or on-site support.